Privacy Policy

1. Introduction

DAYO (DAYO Hongkong) operates hkdayo.com as a business-to-business (B2B) wholesale sourcing platform for seasonal and celebration products. This Privacy Policy describes the information we collect, how we use it, and the choices available to you. It applies to information gathered through this website and our direct business communications.

2. Information We Collect

We collect information you voluntarily provide and limited technical data generated as you browse:

• Inquiry and contact details: when you submit a request for quote (RFQ), contact form, or product inquiry, we collect fields such as your name, business email, company or store name, country or target market, buyer profile, the service you are interested in, your message, and any product references you include (for example a product name or SKU).
• WhatsApp communications: if you use the WhatsApp links on this site, your phone number and the message you send are processed by WhatsApp (Meta Platforms) outside of this website.
• Technical and usage data: we collect standard technical information such as IP address, browser and device type, pages viewed, and interactions with the site. This is collected through cookies and similar technologies as described in Sections 6 and 7.

3. How We Use Information

We use the information we collect to respond to your inquiries, prepare quotations, share relevant sourcing, OEM/ODM and private-label information, operate and improve the website, and maintain our business records. We do not sell personal information.

4. Quote and Inquiry Requests

The request forms on this site (including the homepage RFQ form, the contact page, and individual product inquiry forms) collect the fields described in Section 2. Submissions are used by our team to understand your requirements and reply to you. You may contact us at any time using the details in Section 12.

5. WhatsApp and External Communication

This site includes links that open WhatsApp, a messaging service operated by Meta Platforms. If you choose to message us through WhatsApp, that communication is governed by Meta's privacy practices, not this policy. We encourage you to review WhatsApp's privacy policy for details on how your messages are handled.

6. Cookies and Technical Data

This website uses cookies and similar technologies. These may include functional cookies set by the website software and analytics cookies used to understand how visitors use the site. You can control or delete cookies through your browser settings; disabling certain cookies may affect how parts of the site function.

7. Third-Party Services

We use a limited set of third-party services to operate the site:

• Microsoft Clarity — an analytics and usage-insights service that collects information about how visitors interact with the site (such as pages visited and interaction behavior) through cookies and similar technologies. For more information, see Microsoft's privacy statement.
• WhatsApp (Meta Platforms) — used for direct messaging as described in Section 5.
• Standard web hosting and email infrastructure used to deliver the site and handle correspondence.

Third-party providers process data under their own privacy policies. We recommend reviewing those policies where relevant.

8. Data Retention

We retain inquiry and contact information for as long as necessary to respond to your request and to maintain legitimate business records. We do not state fixed retention periods in this policy; if you have questions about how long specific information is kept, please contact us.

9. Data Security

We maintain reasonable administrative and technical measures designed to protect the information you provide. While no method of transmission or storage is completely secure, we work to safeguard your information appropriate to the nature of a B2B sourcing business. We do not claim specific security certifications in this policy.

10. International Business Communications

DAYO operates across Hong Kong and Shenzhen. As a cross-border B2B business, inquiries and communications may be handled by our team across these locations in order to serve your request.

11. Your Choices and Rights

Depending on your location, you may have rights to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these choices, or to opt out of receiving marketing communications, contact us using the details in Section 12. We will respond in accordance with applicable law.

12. Contact Us

DAYO Hongkong
Email: info@hkdayo.com
Hong Kong Address:
RM A27, 24TH FL, REGENT'S PARK PRINCE INDUSTRIAL BLDG, NO.706 PRINCE EDWARD RD EAST, Wong Tai Sin District, KowLoon

13. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above and, where appropriate, noted on this page. We encourage you to review this policy periodically.